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GIFT VOUCHER
TERMS & CONDITIONS

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  1. REDEMPTION

    • THE VOUCHER MAY BE REDEEMED ONLY FOR COOKING CLASSES OFFERED BY COOKERY BOSS.

    • THE VOUCHER IS NOT REDEEMABLE FOR CASH.

    • IF THE TOTAL COST OF THE CLASS EXCEEDS THE VOUCHER VALUE, THE REDEEMER MUST PAY THE DIFFERENCE. IF THE CLASS COSTS LESS THAN THE VOUCHER VALUE, THE REMAINING BALANCE MAY BE CREDITED FOR FUTURE USE.

  2. VALIDITY / EXPIRY

    • IN ACCORDANCE WITH AUSTRALIAN CONSUMER LAW, THE VOUCHER IS VALID FOR 3 YEARS FROM THE DATE OF ISSUE. 

    • THE EXPIRY DATE IS CLEARLY PRINTED ON THE VOUCHER & WILL BE NOTIFIED TO THE PURCHASER/RECIPIENT AT THE TIME OF PURCHASE.

    • AFTER THE EXPIRY DATE, THE VOUCHER MAY NO LONGER BE REDEEMABLE, UNLESS OTHERWISE AGREED.

  3. FEES

    • NO “POST-PURCHASE FEES” (E.G., ACTIVATION FEES, ACCOUNT-KEEPING FEES, BALANCE-INQUIRY FEES) APPLY TO THIS VOUCHER.

    • IF A VOUCHER IS LOST, STOLEN, OR DAMAGED, A REPLACEMENT CAN BE ISSUED UPON PROOF OF ORIGINAL PURCHASE.

  4. HOW TO REDEEM

    • THE VOUCHER MUST BE PRESENTED AT THE TIME OF BOOKING. 

    • THE VOUCHER IS NON-TRANSFERABLE, I.E., CANNOT BE TRADED, GIFTED, OR USED UNDER A DIFFERENT CUSTOMER PROFILE.

  5. LIMITED SEATS / CLASS CANCELLATION

    • REDEMPTION IS SUBJECT TO CLASS AVAILABILITY. IF A CLASS IS CANCELLED BY COOKERY BOSS, YOU WILL BE OFFERED THE OPTION TO:

      • A) REBOOK ANOTHER CLASS OR

      • B) REFUND THE ORIGINAL GIFT VOUCHER VALUE

  6. RESTRICTIONS

    • THE VOUCHER MAY BE USED IN CONJUNCTION WITH OTHER COOKERY BOSS DISCOUNTS, PROMOTIONS, OR SPECIAL OFFERS.

  7. REFUNDS

    • VOUCHERS ARE GENERALLY NON-REFUNDABLE, EXCEPT AS REQUIRED BY LAW. 

  8. LOST OR STOLEN VOUCHERS

    • COOKERY BOSS IS NOT RESPONSIBLE FOR LOST OR STOLEN VOUCHERS UNLESS YOU EXPLICITLY REQUEST A REPLACEMENT.

    • ANY REPLACEMENTS REQUIRE PROOF OF PURCHASE, RECEIPT, SERIAL NUMBER, ETC..

  9. LIABILITY / DISCLAIMERS

    • BY REDEEMING THE VOUCHER, THE RECIPIENT AGREES TO FOLLOW ALL CLASS SAFETY RULES, DIETARY OR ALLERGY POLICIES, AND PARTICIPATION CONDITIONS SET BY COOKERY BOSS.

    • COOKERY BOSS RESERVES THE RIGHT TO REFUSE PARTICIPATION TO ANYONE WHO DOES NOT COMPLY WITH THE SAFETY OR CLASS REQUIREMENTS.

    • LIABILITY IS LIMITED TO THE COST OF THE VOUCHER; COOKERY BOSS IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL LOSSES ARISING FROM GIFT VOUCHER USE (EXCEPT TO THE EXTENT REQUIRED BY LAW).

  10. GOVERNING LAW

    • THE LAWS OF THE STATE OF QUEENSLAND, AUSTRALIA, GOVERN THESE TERMS & CONDITIONS.

  11. AMENDMENTS

    • COOKERY BOSS RESERVES THE RIGHT TO AMEND THESE TERMS & CONDITIONS FROM TIME TO TIME. CHANGES WILL BE PUBLISHED ON THE WEBSITE/TERMS PAGE, AND WILL NOT AFFECT VOUCHERS ALREADY ISSUED (UNLESS OTHERWISE AGREED).

  12. CONTACT INFORMATION

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